PATIENT INFORMATION

As Dental Professionals we have a duty of care & have the following principles set by our governing body – The General Dental Council (GDC) to follow:
  1. PUT PATIENT’S INTEREST FIRST
  2. COMMUNICATE EFFECTIVELY WITH PATIENTS
  3. OBTAIN VALID CONSENT
  4. MAINTAIN & PROTECT PATIENTS’ INFORMATION
  5. HAVE A CLEAR & EFFECTIVE COMPLAINTS PROCEDURE
  6. WORK WITH COLLEAGUES IN A WAY THAT IS IN THE PATIENTS’ BEST INTERESTS
  7. MAINTAIN, DEVELOP & WORK WITHIN YOUR PROFESSIONAL KNOWLEDGE & SKILLS
  8. RAISE CONCERNS IF PATIENTS ARE AT RISK
  9. MAKE SURE YOUR PERSONAL BEHAVIOUR MAINTAINS PATIENTS’ CONFIDENCE IN YOU & THE DENTAL PROFESSION
COMPLAINTS

We want our services to meet your expectations

If you have a concern or complaint about any aspect of service please contact:

Sally Loveridge

Practice Manager & Complaints Manager

 

Telephone: 01768 840538

Email: sally@mulberrydentalpractice.co.uk

Letter: Mulberry Dental Practice, Unit 5, Mereside, Green Bank Road, Eden Business Park, Penrith, Cumbria, CA11 9FB

In Person: In the Practice (see Practice opening hours)

You can also request a copy of our complaints policy & procedure

Safeguarding Adults & Children:

Sally Loveridge

Practice Safeguarding Lead